For registered product owners, Line 6 is pleased to provide phone and email support. Please CLICK HERE to register your Line 6 products.  However, before contacting us, we encourage you to utilize the resources below when technical questions arise:

Please contact a service center near you if your hardware exhibits one or more of these symptoms:

  • Power is intermittent or missing
  • Input/Output is intermittent or missing
  • No display or black boxes in display
  • Buttons/knobs not working

  • Open a Support Ticket

    Contact our expert tech support staff directly via a support ticket.
    You will get a response within three business days. Response time may increase during holiday periods. To see your ticket, click My Account, then click Support Tickets.

  • Call Line 6 Technical Support

    If your issue involves using a computer, to help us better assist you, please complete your support profile.

      The support team for US customers can be reached at 818-575-3600 (option 2), 8am-12pm M-F Pacific Time.

      A power outage has made our phone system inoperable with no estimate of when service will return. Our staff can still be reached via text, chat, or support ticket at from 8am-4pm Pacific time. Thank you for your patience.

      The EU support team can be reached at +49 (0) 4101 303 166, Mon-Thurs 9am – 5pm CET and Fri 9am – 4pm CET.

      Outside of U.S. and Europe, please visit our distributor page.

  • TEXT

    Text SUPPORT to 818-699-9480 to get on-demand support information and live agent help from Line 6 (text-only number; see above for phone).

    Available 8am-4pm M-F Pacific Time

    Terms and Privacy can be found at Message and data rates may apply. Message STOP to end messages. Consent to receive text messages is not required to make a purchase.