COMPLIANCE WITH LAWS AND SAFE HARBOR PRINCIPLES
It is the policy of Line 6 to adhere to all applicable laws and principles affecting the collection, processing and maintenance of Personal Information. Line 6 complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework, issued by the US Department of Commerce regarding the collection, use, and retention of personal information from within the European Union and Switzerland to the US. Line 6 certifies that it adheres to the Safe Harbor Privacy Prinicples of notice, choice, onward transfer, security, data integrity, access and enforcement. For more information about the Safe Harbor program, please visit the U.S. Department of commerce’s website at http://www.export.gov/safeharbor/.
USE OF THIS WEBSITE BY CHILDREN
The Website is not intended for use by children under the age of thirteen (13). In order to access the Website, you represent that you are thirteen (13) years of age or older. If you are under thirteen (13) years of age, you are not authorized to use the Website and should immediately discontinue use of the Website.
PERSONALLY IDENTIFIABLE INFORMATION WE COLLECT
Registration Information About You
We ask for Personal Information about you when you create a "User Account". User Accounts are required for you to (a) purchase software, software upgrades, product accessories, and other materials from directly Line 6 (including, without limitation, your name, billing address, email address, credit card number and expiration date); (b) register your Line 6 product(s) with us (including, without limitation, your name, email address, and residential address); and (c) participate in the Website forums and bulletin boards.
Product Support and Service Information
We may ask for Personal Information and non-personal information in connection with our technical support and product repair services. All such requests are linked to your User Account for ease of access by you.
My Profile Information
We may ask for Personal Information and non-personal information about your interests, preferences and future needs. This information is stored in the ‘My Profile’ section of your User Account and may be modified by you at any time.
Newsletter Subscription Information
From time to time we provide information to our users in the form of electronic and/or print newsletters. When you create a User Account or register products with Line 6, you will be added to our mailing list and will receive announcements and information about Line 6 and Line 6's Service Partners (defined below). Please see the "Line 6 Service Partners" and "Opt-Out Policy" paragraphs below for opt-out information if you do not want to receive announcements and information from Line 6 Service Partners. The newsletters will be emailed or mailed directly to the address that you provide when you register. You may also subscribe to receive electronic newsletters and information, without registering a product, by submitting your email address only.
Service Email Links
We may place email links on the Website to allow you to contact us directly. The Personal Information you provide in these email links is used to respond directly to your questions or comments. We may also file your comments to improve the Website, or review and discard the Personal Information. All information, other than Personal Information, that you send to Line 6 using these email links will not be considered or treated as confidential information. Do not send us any information, ideas, suggestions, proposals, or comments that you consider confidential or that you want to be treated as confidential.
Chat, Message Boards and User Postings
If you choose to provide Personal Information through your participation in chat sessions, forums, bulletin boards, email exchanges or newsgroups in connection with your use of the Website, that information is public and immediately available to anyone who has access to this site; it is not private. This Policy does not apply to such information.
Any and all information, including personal and non-personal information, that you provide through your participation in chat sessions, forums, bulletin boards, email exchanges or newsgroups in connection with your use of the Website is public and immediately available to anyone who has access to this Website; it is not private or held confidential. Do not provide any information that you consider confidential information.
Automated Data Capture
We may automatically track certain information about your use of the Website. Line 6 tracks and logs individual log-in times, IP addresses, connection speeds, and browser types for system administration purposes. This information will be used to prepare statistical data, analyzed to improve troubleshooting techniques and responses, and used to improve the value of the materials and services available through the Website.
Cookies are small text files that are stored on your computer and used to gather and keep track of non-personal information related to you. Information collected through cookies is not linked to any personally identifiable information. Cookies help Line 6 review the Website traffic patterns and improve the Website.
Privacy and Cookies: Please be assured that the data contained in the cookies used by Line 6 are completely anonymous and do not contain any Personal Information. Third Party Cookies: When you visit the Website you may notice some cookies that aren’t related to Line 6. If you go on to a page that contains embedded content, for example from YouTube, you may be sent cookies from those websites. Additionally, Line 6 uses Google in connection with our dealer locater service and Google Analytics. Line 6 does not control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them. Managing Cookies: Although many browsers are set to accept cookies, you can set your browser to reject cookies, but this may prevent you from using some of the convenience features the Website. Please refer to your browsers help documentation on how to adjust your privacy settings. Additional Information about Cookies: For more information about cookies, visit aboutcookies.org.
We do not request, and we ask that you not provide, "sensitive information," that is, Personal Information indicating medical or health conditions, racial or ethnic origin, political opinions, religions or philosophical beliefs, trade union membership or information specifying sexual orientation. This information is not relevant to the use of the Website.
USE OF YOUR PERSONALLY IDENTIFIABLE INFORMATION
Use by Line 6
We use Personal Information to respond to your inquiries, improve our marketing and promotional efforts, to analyze site usage, to improve the Website and our service offers, and to customize our services and the Website. We may use Personal Information to deliver information to you and to contact you regarding administrative notices. We may also use Personal Information to resolve disputes and troubleshoot problems.
We will use the information collected under the "Automated Data Capture" section above to prepare statistical data, to analyze and improve troubleshooting techniques and responses, and to improve the value of the materials and services available through the Website.
Line 6 may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to prevent injury or property damage. We will usually attempt to notify you when we are making such a disclosure, but we may not do so in an emergency or when we are prohibited by law or court order from giving such notice.
Information Sharing and Third Party Service Partners
Line 6 does not rent, sell or share personal information about you with other people or non-affiliated companies without your consent (see our Opt-Out Policy below) or unless we have a good faith belief that access, use, preservation or disclosure is reasonably necessary to (a) satisfy any law, regulation, legal process or enforceable governmental request, (b) enforce any applicable Terms of Service (including investigation of potential violations thereof), or (c) detect, prevent or otherwise address fraud, security or technical issues.
Line 6 provides some of the Website's services through contractual arrangements with affiliates, service providers, partners and other third parties ("Service Partners"). Line 6 and its Service Partners use your Personal Information to operate their sites and to deliver their services. Line 6's Service Partners may also use your Personal Information to inform you of other products or services available from those Service Partners. To opt out of receiving future notifications, see our Opt-Out Policy below.
Line 6 allows you to opt out of our use of your Personal Information for purposes other than the purpose for which it was provided. This would include, by way of example, marketing and promotional mailings relating to Line 6 products and services. You may exercise this option at the time your Personal Information is collected by checking the appropriate ["NO THANKS"] box. And, in some cases, we ask you to affirmatively indicate your consent to receive marketing and promotional materials. If you do not affirmatively indicate your consent to do so, we will not send you any additional materials other than those required by our specific agreement with you. You may also change your opt-out preferences at any time by modifying your User Account settings.
YOUR CALIFORNIA PRIVACY RIGHTS
Line 6 collects various types of personally identifiable information about you during the course of our customer relationship. Under California law, if you are a resident of California, you may make a written request to Line 6 about how we have shared your information with third parties for their direct marketing purposes. In response to your written request, Line 6 is allowed to provide you with a notice describing the cost-free means to opt-out of our sharing your information with third parties with whom we do not share the same brand name, if the third party will use such information for its direct marketing purposes.
If you would like to exercise your rights under California law, please send our written request to the email address or postal address below. Please include your postal address in your request. Within thirty (30) days of receiving your written request, Line 6 will provide you with a Third Party Direct Marketing Out-Out Form so you may request that your personal information not be disclosed to third parties for their direct marketing purposes.
Email Address: email@example.com
Postal Address: 26580 Agoura Road, Calabasas, California 91302 Attn: Customer Service
ACCESS AND INTEGRITY OF STORED PERSONAL INFORMATION
Line 6 gives you access to a broad range of Personal Information Line 6 maintains about you. You can help Line 6 maintain the accuracy of your information by notifying us of any change to your Personal Information by updating your User Account. You also may delete Personal Information that you have provided, subject to your understanding that certain deletions may affect our ability to provide the Line 6 services you have requested. Edit your User Account here.
- We work to protect the security of your information during transmission by using OpenSSL software (see www.openssl.org for more information).
- We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
- We receive credit card information using industry standard SSL encryption and store the credit cards using two-way encryption. This information is stored until you choose delete the card or change your billing information.
- It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
If you have any questions or complaints regarding how your Personal Information is treated under this Policy or generally about the implementation of the principles in this policy, we encourage you to contact firstname.lastname@example.org
COPYRIGHT © 2012 LINE 6, INC. ALL RIGHTS RESERVED.
LAST DATE OF MODIFICATION: March 28, 2014.